DVPOS SUPPORT CENTRE
Frequently Asked Questions
Everything you need to know about DVPOS hardware, software, support and orders. Can't find your answer? Contact us directly.
General
General questions about DVPOS and our products
DVPOS is a South African-based provider of point-of-sale systems designed for retail, hospitality, and service businesses.
Our systems are ideal for small businesses, franchises, pop-up shops, restaurants, salons, and more.
Yes, we ship across South Africa and offer courier options for fast delivery.
Many of our systems support integration with popular POS platforms. Contact us to confirm compatibility.
Yes, we provide remote setup assistance and on-site installation in select regions.
Technical
Hardware specifications and technical questions
We offer configurations with Intel J6412, N5095, and J4215 — each selected for performance, efficiency, and cost balance.
Absolutely. Our setups are designed to be flexible, allowing you to upgrade or swap components as needed.
Yes, our hardware supports a wide range of peripherals including scanners, printers, cash drawers, and customer displays.
We offer both options depending on your environment and performance needs.
Some models support UPS or battery backup for short-term use. Ask us about mobile-friendly options.
Software
Software compatibility and integration questions
We partner with trusted software providers and can recommend or bundle solutions based on your needs.
Yes, with compatible software, you will have access to live data and analytics.
We support both cloud and local deployments depending on your preference.
Cloud-based systems allow remote access via mobile or desktop.
Yes, our systems can be configured to manage multiple branches or outlets.
Support & Warranty
Warranty, repairs and ongoing support
All hardware comes with a 12-month warranty. Extended warranties are available on request.
Yes, we provide ongoing support via phone, email, and WhatsApp.
We offer repair services and can dispatch replacement units if covered under warranty.
Definitely. Our modular approach makes upgrades easy and cost-effective.
Contact us via our website or WhatsApp to discuss your needs and receive a tailored quote.
Still have a question?
Our SA-based team is available Mon–Fri 9AM–5PM SAST. We typically respond within 1 business day.